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Return Policy

Hassle Free Returns

If you receive a defective item, you will NOT need to send it back to us. Within 30 days, contact our customer service department via email or phone. Let us know what the issue is and we will happily send you a replacement free of charge. Yes, it really will be that easy.

Contact our friendly customer service team here - Customer Service

We know selecting the right product can be difficult. We want you to have the peace-of-mind that if you don't like the product when you get it, in a worst case scenario, you may exchange it and pick something else out. See full details and frequently asked questions about our Return Policy!

For up to one year, if it breaks, we will replace it
If the product is defective and breaks, we will be happy to replace it for you, for up to 1 year after the original purchase date. A flat shipping fee of $6.95 will apply to replacements over 30 days old, and to any exchanges. Shipping fees will vary for international customers, or for those looking for expedited delivery options.

We will guarantee the item against defects for 1 year after the original purchase date. Our guarantee does not provide protection for items that have not been properly maintained. If we do not have the same item in-stock, we reserve the right to ship you a similar item of the same value. Return requests are approved or rejected at the discretion of Tootimid.com.

If you do not like what you bought, we will let you pick something else out
If you receive your order and are simply not satisfied with the product, you may contact us within 30 days to exchange it for another item. Since all returns are disposed of, we are not able to issue any refunds.

If you have any questions, please contact us for more information.